Terms of Service

Twister Hub AI is an AI-powered marketing and consulting agency providing strategy, implementation, and creative services for small businesses, including but not limited to:

• AI Strategy and Consulting
• AI Integration and Automation
• Custom AI Solutions and Assistants
• AI Training and Education
• Speaking Engagements and Workshops

The specific scope, deliverables, and terms of any engagement will be outlined in a separate agreement or proposal.

All paid Twister Hub digital services and products — including but not limited to challenges, mini sessions, workshops, toolkits, vaults, GPT access, courses, memberships, training programs, downloadable resources, and any other digital deliverables — are All Sales Final. No refunds, partial refunds, or credits are issued after purchase.

The moment you complete your purchase, you receive immediate access to digital deliverables — which may include custom GPTs, prompts, member portals, live session details, recordings, and downloadable materials. Because that access cannot be revoked or returned, we do not offer refunds.

Review the sales page and deliverables carefully before purchasing. Pre-purchase questions: support@twisterhub.ai.

By purchasing any paid Twister Hub digital service or product, you accept that:

• Digital access is delivered immediately upon purchase
• No refunds, partial refunds, or credits will be issued under any circumstances
• Chargebacks filed without first contacting support@twisterhub.ai may be disputed as a breach of these Terms

When a Twister Hub product includes access to one or more custom Twister Hub AI assistants (GPTs), you are granted a non-exclusive, non-transferable, revocable license to use those GPTs through your own ChatGPT account. A free ChatGPT account is sufficient; ChatGPT Plus (paid to OpenAI separately, approximately $20/month) is optional and unrelated to the access we provide.

The underlying GPT design, system prompts, and configurations remain the exclusive property of Twister Hub LLC. You may not copy, reverse-engineer, or republish them. GPT access is tied to your active membership for the access period stated on the relevant product page (typically 12 months from date of purchase).

Important: The field of artificial intelligence is rapidly evolving. By engaging our services, you acknowledge and agree that:

• AI tools, platforms, and capabilities change frequently and often without notice
• Solutions that work today may require updates, modifications, or replacement as technology evolves
• Third-party AI providers (OpenAI, Google, Microsoft, etc.) may change their APIs, pricing, features, or terms at any time
• We cannot guarantee long-term functionality of any AI-dependent solution
• Ongoing maintenance or updates may be necessary to keep solutions operational

We will make reasonable efforts to inform you of significant changes that affect your solutions, but we are not responsible for changes made by third-party AI providers.

When we build automations, workflows, or integrations for your business, you acknowledge and agree that:

• Third-Party Dependencies: Automations often rely on third-party platforms (Zapier, Make, n8n, etc.) and APIs. We are not responsible for outages, changes, or failures of these external services.
• Credentials and Access: You are responsible for maintaining valid API keys, login credentials, and access permissions required for automations to function.
• Platform Changes: Third-party platforms may update their interfaces, APIs, or pricing, which may require modifications to your automations.
• Testing and Validation: While we thoroughly test all automations before delivery, you are responsible for validating outputs and monitoring performance in your production environment.
• Data Accuracy: Automations process data as provided. We are not responsible for errors resulting from inaccurate input data.

For custom AI assistants, chatbots, and AI-generated content solutions, you acknowledge and agree that:

• AI Limitations: AI systems can produce inaccurate, incomplete, or inappropriate responses (sometimes called "hallucinations"). All AI-generated content should be reviewed before use.
• Human Review Required: You are responsible for fact-checking, editing, and approving any AI-generated content before publishing or sharing with customers.
• No Professional Advice: AI assistants do not provide legal, financial, medical, or other professional advice. Outputs should not be relied upon as professional guidance.
• Training Data: AI responses are based on training data and prompts. We cannot guarantee the AI will respond appropriately to every possible input.
• Continuous Improvement: AI systems may require ongoing prompt refinement and training to improve performance over time.

Our training programs, workshops, courses, and educational materials are provided with the following understanding:

• Informational Purposes: All training content is provided for informational and educational purposes only.
• No Guaranteed Results: We do not guarantee specific business outcomes, revenue increases, time savings, or other results from applying what you learn.
• Implementation Responsibility: You are solely responsible for how you implement strategies, tools, and techniques discussed in our training.
• Rapidly Changing Field: AI best practices evolve quickly. Information that is current at the time of training may become outdated.
• Individual Results Vary: Results depend on many factors including your industry, resources, implementation, and market conditions.

During the course of our engagement, both parties may have access to confidential information:

• Your Information: We will treat your business information, strategies, data, and processes as confidential and will not share them with third parties without your consent, except as necessary to provide our services.
• Our Methods: Our proprietary methods, strategies, templates, and approaches shared during our engagement are confidential and should not be shared with competitors or used to train others without our written consent.
• Exceptions: Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

This confidentiality obligation survives the termination of our engagement.

All content on the Twister Hub AI website, including text, graphics, logos, images, and software, is the property of Twister Hub AI or its content suppliers and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

Any custom solutions, strategies, or materials developed specifically for your business as part of our services will be subject to the terms outlined in your individual service agreement.

By providing your phone number and opting in to receive text messages from Twister Hub LLC (doing business as Twister Hub AI), you agree to the following:

Program Description: You consent to receive transactional and informational SMS/text messages, including appointment confirmations, Discovery Call reminders, and service updates from Twister Hub AI.

Express Consent: By checking the opt-in box on our website forms, you are providing express written consent to receive these messages at the number provided.

Message Frequency: Message frequency varies based on your interactions and requests for service.

Cost: Message and data rates may apply. Check with your wireless provider for details.

Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the message "STOP," we will send you a reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

Support: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.

Privacy: We will not share your phone number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

By opting in to receive SMS/text messages from Twister Hub AI, you acknowledge and agree that:

• No Carrier Liability: Wireless carriers (including but not limited to AT&T, Verizon, T-Mobile, Sprint, and their affiliates) are not liable for delayed or undelivered messages.
• Service Availability: Message delivery is subject to effective transmission from your wireless carrier. Carriers are not responsible for service interruptions or delays.
• Technical Issues: Neither Twister Hub AI nor wireless carriers are responsible for technical malfunctions, network congestion, or other issues that may affect message delivery.
• Content Responsibility: Twister Hub AI, not the wireless carriers, is solely responsible for the content of messages sent through our SMS program.

By participating in our SMS program, you agree to release, indemnify, and hold harmless all wireless carriers from any claims or liability arising from your participation in our messaging program.

You must be at least 18 years of age to use our website, services, or opt in to receive SMS/text messages from Twister Hub AI.

By using our website, engaging our services, or providing your phone number to receive text messages, you represent and warrant that you are at least 18 years old. If you are under 18 years of age, you are not permitted to use our services or opt in to our SMS messaging program.

We do not knowingly collect personal information from individuals under 18 years of age. If we learn that we have collected information from a person under 18, we will delete that information promptly.

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

While we strive to provide accurate and helpful information, we make no warranties regarding the accuracy, completeness, or reliability of any content on our website.

To the fullest extent permitted by law, Twister Hub AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid to us for the specific service giving rise to the claim.

We are not liable for any losses resulting from third-party service outages, AI provider changes, or technology failures beyond our reasonable control.

No Income Guarantees: Twister Hub AI (Twister Hub LLC) makes no guarantees regarding income, revenue, time savings, cost reductions, or any other specific business outcomes from using our services, tools, prompts, training programs, courses (including the 3-Day AI Business Challenge), or any other offerings.

Illustrative Estimates Only: Any time savings, ROI projections, financial estimates, or potential results referenced on our website, in our marketing materials, or during our programs are for illustrative and educational purposes only. They are based on industry averages and general assumptions and do not constitute a promise or guarantee of specific results.

Individual Results Vary: Your actual results will depend on many factors, including but not limited to: your business type, industry, market conditions, level of effort, implementation quality, existing resources, and experience. We cannot and do not guarantee that you will achieve any particular outcome.

Testimonials & Examples: Any testimonials, case studies, success stories, or examples shared on our website or in our programs represent individual experiences and should not be interpreted as typical or guaranteed results. Past performance does not guarantee future results.

Your Responsibility: You are solely responsible for your own business decisions, actions, and results. By using our website, services, or programs, you acknowledge that Twister Hub AI is not responsible for your success or failure.